FAQs
Damaged packaging
If the original box or bag of a returned item is damaged by the customer, a 20% restocking fee will be deducted from the refund. This includes any adhesive labels stuck onto the box, such as the dispatch note. Please note: This does not apply to the
How do you protect customer's information?
Our privacy policy can be found here:. https://clubcubano.co.uk/policies/privacy-policy
Do you offer wide fitting footwear?
We don't offer wide fitting footwear at the moment, as our ranges grow it will be something we consider in further manufacturing. If you want to be the first to know about new products to join our collections, sign up to our newsletter at the bottom
What do I do if an item is out of stock?
If it is going to come back into stock in the future there will be the option to set up a back in stock notification. When you add in your email address we will email you when the item returns to stock. You can select the exact size you are looking f
What payment options are available?
You can check out with Visa, Mastercard, Apple Pay & Google Pay which are powered by Shopify payments. We also offer PayPal where you can use your PayPal account to complete the purchase. PayPal often offers credit or a split in 3 payment option to i
Who are Club Cubano?
We are an online e-commerce company selling Cuban heeled footwear. We have been manufacturing & selling Club Cubano boots since 2016, we have carefully selected our suppliers, materials & styles to ensure our customers receive the best quality produc