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Shoes

Boots

Club Cubano

<p>We offer the option to add grip soles or additional heel height to your items for an additional cost. Please note that any items with these additions are strictly non-returnable. Choosing either option may also delay dispatch by 2&#x2013;3 working days.</p>

We offer the option to add grip soles or additional heel height to your items for an additional cost. Please note that any items with these additions are strictly non-returnable. Choosing either option may also delay dispatch by 2–3 working days.

Customisation Information

Order Information

How do I track my order?

Can I edit or add anything to my order?

How do I cancel my order?

What do I do if I receive the wrong item in my order?

Incorrect address information

Do you offer free delivery?

How long does delivery take?

My order was marked delivered but it’s not here

What if my package gets lost or arrives damaged?

Do I have to pay duty and tax?

Additional Delivery information

Return to Sender

Delivery Information

Returns Policy

How do I start a return?

When will I receive my refund?

Don't want to use our easy returns label?

Non- returnable items

I want to return but I don't have the original packaging/box

How do I make an exchange?

International returns

Faulty Items

What is the cost to return?

I have changed my mind on a store credit

Returns information

Damaged packaging

How do you protect customer's information?

Do you offer wide fitting footwear?

What do I do if an item is out of stock?

What payment options are available?

Who are Club Cubano?

FAQs

Customisation InformationUpdated 2 months ago